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Cellesense is Self Service on the Move
The Cellesense solution presents service providers with a new and automated self-service channel over Text and the WEB, in addition to IVR, thereby reducing the need for live-agent call-centers. Automated service to customers on the move, reduces costs, increases effectiveness and improves service efficiency. Our software understands and responds to customers who write requests in their own words, just as if they were interacting with a live agent in a call center. |
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