All development and management tools for AML are packaged together under the Workbench.
The Workbench is a graphical IDE (Integrated Development Environment) that simplifies creation of parsing rules, interfacing to content and handling exceptions (inputs from the user that the system does not recognize) simple and quick. It is equipped with a set of built-in wizards that are used to simplify common tasks, and a set of libraries that handles commonly used domains (e.g. time and date, numbers...). The workbench includes a powerful tools for QA, including testing scenarios and regression. Specifically in NLP, a good QA process will make sure the end product will perform as expected. With the Workbench the administrator can also manage:
Connections to content sources
System’s profile like common constants, configuration parameters and chat-bot profile